Contact Us
Reach Out To Us
We're here to help you on your journey to better sleep. Whether you have questions about our products, need assistance with an order, or just want to learn more about sleep wellness, our team is ready to assist.
Sales & Enquiry
Our knowledgeable sales team is here to help you find the perfect sleep solutions for your unique needs. Whether you're looking for product recommendations, package options, or information about our collections, we're just a message away.
- Email: sales@sleepycart.com
- Timing: Monday to Friday, 9:00 AM - 6:00 PM IST
- Saturday, 10:00 AM - 4:00 PM IST
Support
Our dedicated support team is committed to ensuring your satisfaction with every aspect of your Sleepycart experience. For order tracking, product assistance, returns, or any other questions, we're here to help you every step of the way.
- Email: support@sleepycart.com
- Timing: Monday to Saturday, 8:00 AM - 8:00 PM IST
- Sunday, 10:00 AM - 2:00 PM IST (Emergency support only)
Frequently Asked Questions
What makes Sleepycart different from other sleep product retailers?
Unlike traditional retailers that simply sell products, Sleepycart offers a holistic sleep wellness ecosystem. We combine innovative products, expert guidance, and community support to provide personalized sleep solutions tailored to your unique needs.
How do I know which products are right for my sleep needs?
Our expert team provides personalized recommendations based on your specific sleep challenges, preferences, and goals. You can reach out to our sales team for guidance, or use our online sleep assessment tool to receive tailored product suggestions.
What is your return policy?
We offer a 30-day satisfaction guarantee on most products. If you're not completely satisfied with your purchase, you can return it within 30 days for a full refund or exchange. Please note that certain personal care items may have different return policies for hygiene reasons.
Do you ship internationally?
Yes, we currently ship to select international destinations including the USA, UK, and other countries. International shipping times and fees vary based on location. Please contact our sales team for specific information about shipping to your country.
How can I join the Sleepycart community?
You can join our sleep wellness community by creating an account on our website, subscribing to our newsletter, or following us on social media. Community members receive exclusive content, special offers, and can participate in sleep wellness discussions and events.